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Filing Your Taxes: 2017

Due to high volume, all GLACIER Tax Prep Consultant appointments are now booked and the ISO is unable to accommodate any additional appointments for this year.


The International Services Office (ISO) helps our international population with annual tax reporting. We’ve also compiled useful information on:


Who Should File a Tax Return?

If you were NOT physically present in the United States during the 2017 calendar year, you do NOT have to file tax forms at this time. If you were physically present, even for one day, you will need to determine your tax reporting obligations. This will be based on your tax residency category and US earnings during the year.

If you earned US income during the 2017 calendar year, you should receive summary statements from the relevant employers, financial institutions, etc. Collect these documents to use when you prepare your return.

Contact ISO

Schedule an Appointment

ISO’s GLACIER Tax Prep Assistant is available most weekdays from mid-February through mid-April for private, 30-minute appointments. Book early because appointments fill up quickly every year. A form to schedule an appointment will be available during tax season.

Email Your Simple Tax Questions

For simple tax questions, email our GTP Tax Assistant at

Other Tax Resources

You may also contact the local Internal Revenue Service (IRS) office:

  • Local Office: 255 East Avenue, Rochester, NY 14604
  • Phone: 585-263-5840
  • Hours: Monday–Friday, 8:30 a.m.–4:30 p.m. (during tax-filing season, approximately late January through mid-April)
  • For forms and publications, call: 800-829-3676
  • For tax guidance, call: 800-829-1040

Visit the New York State Department of Taxation webpage for more information or contact the department:

  • Local Office: 340 East Main Street, Rochester, NY  14604
  • For forms and publications, call: 800-462-8100
  • For tax guidance, call: 800-225-5829

There are also professional tax preparers available off campus (fees apply). Visit our preparing your tax return webpage for more information.