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International Services Office (ISO)

Attention COVID-19 Resources:

Please consult ISO's COVID-19 Immigration Information page and related Frequently Asked Questions.  These will be updated as appropriate.

ISO Office Hours & Advising Services:

This fall, ISO is pleased to resume on-site services and standard communications! Find detailed hours, location, and advising services on our Contact page.
  • Effective 8/23, please direct phone calls to our University number: +1 585-275-2866.
  • As of 9/16, we will hold ISO Service Desk hours four days a week, offering in-person support for document collection, appointment scheduling, and general inquiries from our suite in College Town. This will supplement services that continue to be available remotely as well.
  • Advising appointments are recommended for most issues and are available virtually.
  • Student Virtual Drop-In Hours:
    Mon/Tues/Thurs: 1pm to 4pm & Friday: 9am to 12pm
    https://rochester.zoom.us/my/iso.virtual.dropins

We provide services to international students, scholars, employees, and other visitors to the University of Rochester, as well as the departments that host and support them.

Our responsibilities include:

  • Issuing immigration documents
  • Advising on relevant immigration matters
  • Meeting US reporting requirements
  • Offering information on adjusting to life and culture in the US and at Rochester

Learn more about our office or contact us!


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