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Mobile Phone Providers

Many international students are interested in getting a cell phone service and/or data plan to keep in touch with family and friends during their studies in Rochester. While it is possible to continue using your home service provider, you may be charged additional fees for placing calls while outside your home country. You should look at the options across different local providers to ensure you are getting a plan that meets your needs and price range!

 

What providers are available locally?

There are two main options for mobile phone service: Service Plans and Pay-As-You Go.  Comparisons and explanations of various services are available at the Wireless Guide.

Service Plans: Most cell phone companies offer a variety of contract plans that allow you to use selected phone services and then bill you each month.  Since these plans are based on your credit, many companies require a U.S. Social Security Number to open a new account.  Local providers include: AT&T, Verizon Wireless, T-Mobile, Sprint, or Cricket.

Pay‐As‐You‐Go: This option allows you to purchase phone minutes before you use them, with no contract for on‐going service (no SSN required).  Most major providers, as well as many retail and convenience stores, offer Pay‐As‐You‐Go mobile phones and wireless minutes.  Providers include: Boostmobile, T-Mobile, Verizon Wireless, Tracfone, or Virgin Mobile.

 

Where to Go?

Verizon has a location nearby in College Town, which is reachable by the Blue Line or College Town Express university shuttles. AT&T, Sprint, T‐Mobile, and Verizon stores all have locations in or nearby the Marketplace Mall in Henrietta, which is accessible by the Green Line.

 

What to Consider?

When choosing a provider, it is important to understand the plan & phone capabilities, such as:

  • How much monthly data will you have? How much do you regularly use?
  • What are the rates and procedures for making international phone calls?  These can vary by service provider, phone model, or service plan.  Alternatively, international phone cards (with a toll-free access number) may usually be used on any cell phone, regardless of your provider.  Such calls will still use your minutes, but will not be charged at international rates.
  • What is the service coverage available across the United States?
  • Will your phone function internationally?  If so, what extra charges will you have to pay to use your phone abroad?  Many popular phones in the U.S. do not work outside of North America.  Most cell phones will work in Canada, but you will likely be charged an additional fee for using your phone outside of the country, if you did not purchase an international plan.
  • How long is the contract for service?  What are penalties are charged if you decide to cancel your plan before the contract period is expired?
  • Are there any discounts available to University of Rochester students?