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International Services Office (ISO)


COVID-19 Resources:

Please consult ISO's COVID-19 Immigration Information page and related Frequently Asked Questions.  These will be updated as appropriate.

Advising Services:

Advising appointments are recommended for most issues. Contact ISO for scheduling requests.

ISO Student Services' Virtual Drop-in Advising Hours

Mondays & Thursdays1:00pm to 4:00pm
Tuesdays & Fridays9:00am to 12:00pm
Office Hours for May/June/July 2021: In light of critical processing requirements and increased caseloads during the pandemic, ISO Student Services will adjust our office hours for May, June and July. On Wednesdays, the office will focus on internal operations for staff to invest targeted time on casework, document issuance, and related coordination with students and departments. While we are closed for phone calls, appointments, drop-ins, and routine inquiries, we will remain responsive to emergencies.

We provide services to international students, scholars, employees, and other visitors to the University of Rochester, as well as the departments that host and support them.

Our responsibilities include:

  • Issuing immigration documents
  • Advising on relevant immigration matters
  • Meeting US reporting requirements
  • Offering information on adjusting to life and culture in the US and at Rochester

Learn more about our office or contact us. You can also follow us on Facebook and Twitter.

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International Services Office