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GLACIER Tax Prep Assistant

If you have questions about using GLACIER Tax Prep (GTP) or completing the right tax forms, our GTP Tax Assistant is available during tax season to assist you. Half-hour appointments to review your tax forms individually can be scheduled by completing our online appointment form. Simple tax questions can also be submitted by email to tax@iso.rochester.edu.

Appointments are available most weekday afternoons during the tax season, generally from late January through mid-April. Limited Saturday appointments and some extended hours may also be available.

Most appointments are held on the River Campus (at Morey Hall, room 200), but some are also scheduled downtown at the Eastman School of Music (room 506).

For Your Appointment

Bring the following documents and information to your appointment:

  • Your GLACIER ID and Password. It is not sufficient to have them saved on your laptop. You will need to log into GLACIER from an ISO computer. If you have forgotten your login details, please request that they be emailed to you again before your appointment. To do so, select "Forgot login information?" from the GLACIER website.
  • All forms (W-2, 1099, 1042-S, and any other forms) relating to your US income. Most University 1042-S forms can be printed out from GLACIER.
  • Your passport.
  • The dates that you entered, left, or re-entered the US during 2015.
  • Your 2015 Federal and State tax forms, if you filed US income taxes in 2015.
  • Your HRMS NetID and password.
  • For spouse and/or child who were present in the US during 2015, please bring passport information and dates of entry/exit.

Directions to Morey Hall, Room 200

From Rush Rhees Library, facing the chapel, Morey Hall is the first building on the right. You will enter on the 3rd floor. Go downstairs from the main doors to the 2nd level, and then take a left.