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GLACIER Access & Functionality



You will be automatically enrolled in GLACIER, with login details and a temporary password delivered by email when you arrive to campus. The program will ask you to enter details on your biographical, contact, and immigration information, your time present in the US each year, and any payment relationship with the University.

 

GLACIER: www.online-tax.net

Support with your GLACIER record is available through the GLACIER Support Center. This resource is operated by tax professionals, software engineers, and IT staff, who are available to answer any questions you may have about the software. You may direct your questions about GLACIER access, residency calculations, and other technical or tax related issues to GLACIER Support at: support@online-tax.net. For questions regarding University payments, forms, or specific tax withholdings, please contact the UR Non-Resident Alien Tax Specialist at: glacier@hr.rochester.edu.

Use GLACIER to determine your tax category! The GLACIER software will determine whether you are considered a 'Resident Alien' or a 'Non-Resident Alien' for tax purposes. This calculation is based on your status, immigration history, and time present in the US. Please access your Tax Summary after completing your record to check your residency status.

GLACIER Tax Summary & required tax forms are available through your record as PDF documents. These should be printed, signed, and mailed to the University Payroll Office when you first create your record and again each time there is a change. Copies of your immigration documents should also be updated when necessary. Required tax forms vary a lot and will not be the same for everyone.

GLACIER Tax Prep is a companion software program that prepares Federal tax forms for foreign nationals taxed as Non-Resident Aliens, as determined through your GLACIER record. The tax preparation software is available each year during the tax filing season and accessed directly through GLACIER. You may use GLACIER Tax Prep to prepare and print your forms for mailing, but electronic filing is not possible. State tax forms are not supported through GLACIER and must be prepared separately. However, the software will provide a link to the state forms you are likely to use.

Foreign nationals categorized as Resident Aliens for tax purposes cannot use GLACIER Tax Prep. However, you may use other tax preparation software systems widely available for purchase or access over the internet, or obtain free instructions from the IRS.  While you may use resources available to US citizens and permanent residents, you may be not eligible to take all the same tax credits in your first year in this category.